Support Center
Get help with your LenderMatch account, application, or matching process.
Your Deal Manager
Active borrowers can message their deal manager directly from the dashboard.
Common Topics
Getting Started
Create an account, complete the 2-minute qualifier, and get matched with lenders.
Document Uploads
Supported formats: PDF, JPEG, PNG, DOC, DOCX, XLSX. Max file size: 50MB.
Match Status
Check your borrower dashboard for real-time match updates and deal progress.
Account & Settings
Update your contact preferences, notification settings, and account details.
Response Times
Email inquiriesWithin 1 business day
Deal manager messagesWithin 4 hours (business hours)
Urgent issuesSame day
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