Question 1

How does LenderMatch work?

Accepted Answer

LenderMatch follows a simple 3-step process: Apply → Match → Fund. You start by completing our qualifier, which captures your deal details and business profile. Our matching engine then finds lenders whose criteria align with your deal. We use an exclusivity model: you work with one lender at a time, so there are no bidding wars or competing with dozens of other lenders for the same deal.

Question 2

Is LenderMatch free for borrowers?

Accepted Answer

Nothing is due to get matched. You can complete the application, get matched, and work with lenders at no upfront cost. A success fee is due only when your deal funds. Your lender normally pays it; if they don’t, it’s payable by you.

Question 3

How long does the matching process take?

Accepted Answer

You rank your anonymized matches, and only your top pick is notified. That lender has a 48-hour window to respond, and you stay anonymous until you both accept. If they pass or the window ends, we move to the next lender you ranked.

Question 4

What types of loans does LenderMatch support?

Accepted Answer

We support commercial real estate (owner-occupied and investor), multifamily, SBA 7(a) and 504, bridge, construction, equipment, working capital, and more. Our lender network covers a broad range of deal types.

Question 5

What is a DealReady score?

Accepted Answer

The DealReady score is a 0–100 score that measures how complete and strong your application is. Higher scores get better matches. It considers data completeness, document readiness, and qualification strength, so you know exactly where to improve.

Question 6

How is my data protected?

Accepted Answer

We use bank-level encryption, Plaid for verified financial data, and follow SOC 2 compliance practices. Your lender identity is never revealed to borrowers until both parties confirm mutual interest, protecting everyone in the process.

Question 7

What if I'm declined?

Accepted Answer

Your deal manager will work with you to understand why and explore alternatives. The matching engine can re-match you with different lenders.

Question 8

How do I join as a lender?

Accepted Answer

Complete our 6-step onboarding wizard. Set your lending criteria, geographic focus, and preferred deal types. Once approved, you’ll start receiving matched deals that fit your parameters.

Question 9

What does the exclusivity model mean?

Accepted Answer

You receive exclusive access to each matched deal for 48 hours. No bidding wars, no competing with 10 other lenders for the same borrower. If you pass, the deal moves to the next lender in the queue.

Question 10

How much does it cost?

Accepted Answer

LenderMatch charges a success fee of 0.75% to 2% of the funded amount ($2,500 minimum), paid only when a deal closes. No upfront costs or monthly fees.

Question 11

Can I set my lending criteria?

Accepted Answer

Yes. Loan types, geographic focus, property types, deal size ranges, underwriting thresholds, and capacity preferences. We only send you deals that match your criteria.

Question 12

Who is behind LenderMatch?

Accepted Answer

LenderMatch is powered by Luminate, built by experienced commercial lending professionals. Charlie Miles
 manages deals directly and is available for questions.

Question 13

How do I contact support?

Accepted Answer

Email support@lendermatch.com or call (630) 207-3470. We’re here to help borrowers and lenders throughout the process.

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Frequently Asked Questions

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